Returns

We strive for your complete satisfaction with every order. If, for any reason, you are not fully satisfied, you can return eligible items within 10 days of receipt.

Return Process:

1. Initiate a Return: Log in to your account at https://returns.shopcoattails.com.
   • Enter your email address and click "Continue".
   • Check your email for a six-digit verification code from us.
   • Return to the return portal and enter the verification code.
2. Select Your Order: Choose the order and the specific items you wish to return.
3. Specify the Reason: Select a reason for the return and provide any additional details if necessary.
4. Submit Your Request: Click "Request Return".

Return Conditions:

• Items must be returned unworn, unwashed, and undamaged.
• Return Shipping: A flat $10 shipping charge will be applied for returns. You will receive an email with a return shipping label and instructions once your return request is approved.

Refunds:

• Refunds will be processed to the original method of payment, minus the return shipping cost, once we receive the returned merchandise.

If you have any questions or need further assistance, please don't hesitate to contact us. We're here to ensure your shopping experience is as seamless and satisfying as possible.