Returns

Thank you for your purchase with shopcoattails.com
 
 
We want you to be completely satisfied with your order. If for any reason you are not satisfied, we will gladly accept your return of eligible items within 10 days of receiving your order.

Refunds will be made in the form of original payment.

 

Returned merchandise should be unworn, unwashed, and undamaged.

 

The customer is responsible for return shipping charges. Refunds will be credited back to the original method of payment used during checkout, less the cost of the return shipping.
 

Returned merchandise should be unworn, unwashed, and undamaged. 

 

Submit a return request

1. Log in to your account using:  https://returns.shopcoattails.com

    1. In the Email field, enter your email address, and then click Continue.

    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

    3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return.

 

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label.

After the product is returned, you receive a refund.